Shipping policy
Shipping Policy
Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 1–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During periods of high order volume, shipments may experience slight delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- United States: 5–15 business days
- International: 7–30 business days
Delivery delays can occasionally occur due to carrier issues, customs processing, weather, or high demand.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. Tracking information may take 24–72 hours to update.
Customs, Duties, and Taxes
We are not responsible for any customs fees, import duties, taxes, or other charges applied to your order. Any fees imposed during or after shipping are the responsibility of the customer.
Lost, Stolen, or Damaged Packages
We are not liable for packages lost, stolen, delayed, or damaged by the shipping carrier. If your package arrives damaged, please contact the shipping carrier directly to file a claim.
If you experience an issue with your order, contact us and we will do our best to assist you.
Incorrect Shipping Addresses
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Returns & Exchanges
For information on returns and exchanges, please review our Return Policy.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us at:
- Email: slazlovacek@gmail.com